Notification sample sent from Automation for Jira with hyperlink
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
Sample case showing how to send email from Automation for Jira using HTML tag (hyperlink).
Solution
Environment
A supported Automation for Jira version
A supported Jira Software or Jira Service Management version
Jira and user profiles should have HTML format enabled as explained in this document: The e-mails sent from Jira Automation or Filter Subscriptions are in a bad format.
Use case: Hyperlink
On this page, we will show you an example of how to trigger an email to the Reporter sending a hyperlink to the issue Key created.
Automation rule
Email received
Adding the HTML tab with the Hyperlink:
Email HTML
1 2 3Hi, Just letting you know that <a href="{{issue.url}}">{{issue.key}}</a> was created.
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