No Command 'configureOption' in Action Due to JIRA Database Values Plugin

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

This problem is related to a third party plugin, and therefore not supported by Atlassian. See Atlassian Supported Plugins for more information.

Symptoms

Reordering a custom field value option throws an exception:

1 2 3 4 5 6 7 java.lang.IllegalArgumentException: No command 'configureOption' in action at webwork.action.ActionSupport.invokeCommand(ActionSupport.java:413) at webwork.action.ActionSupport.execute(ActionSupport.java:146) at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:54) at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:132) at com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:178) at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)

Cause

The problem is caused by the database values option plugin.

Resolution

Check the plugin's issue tracker for a resolution. This particular issue is tracked here.

Updated on April 8, 2025

Still need help?

The Atlassian Community is here for you.