New Github organization does not show under project toolchain
Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.
Summary
Unable to add see new Github organization under Jira project toolchain
Environment
Jira cloud
Cause
New Github organization that users are part of needs to request access for Atlassian cloud for Jira to access the organization under toolchain
Solution
If you are an admin of the Github organization
Go to Organization Settings
OAuth Applicatiom Policy> Third party application access policy
Review and approve the request
If you are a user of the GitHub organization
Go to Settings
Applications
Authorized OAuth Apps > Atlassian Cloud
Select "request" next to the organization
Once approved you will see the Github organization as part of the toolchain
Updated on April 8, 2025
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