Missing option to Create Branch in Bitbucket server from Jira ticket
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*Except Fisheye and Crucible
Summary
When clicking on '+' icon, no option shows up to create branch in connected dev tool i.e Bitbucket Server. Only Git command shows in the field:
Environment
Jira Cloud
Bitbucket Server
Diagnosis
The dev information on the ticket might also be missing, hitting issue with connection
Navigate to project settings > Development Tools, verify if any warning sign showing up there.
Cause
The connection was not working properly. In development tools node, we could see a warning sign and "unsupported" message.
Solution
Hit "Refresh" option, available in development tools node (as shown in above screenshot in top right corner). Wait for some time and slowly missing data will start showing up on tickets along with option to create branch in Bitbucket server.
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