Loss of system navigation bar after upgrade plugins
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
After update all plugins in JIRA, the system navigation bar was lost and the following error appears in the page:
1
An error occurred whilst rendering this message. Please contact the administrators, and inform them of this bug. Details: ------- org.apache.velocity.exception.MethodInvocationException: Invocation of method 'getNotEmptySectionsForLocation' in class com.atlassian.jira.plugin.webfragment.DefaultSimpleLinkManager threw exception java.lang.IllegalStateException: Method invoked on module descriptor after it was destroyed. This is only legal for some methods on AbstractModuleDescriptor. at templates/plugins/webfragments/system-admin-navigation-bar.vm[line 3, column 42] at org.apache.velocity.runtime.parser.node.ASTMethod.handleInvocationException(ASTMethod.java:337) at org.apache.velocity.runtime.parser.node.ASTMethod.execute(ASTMethod.java:284) at org.apache.velocity.runtime.parser.node.ASTReference.execute(ASTReference.java:262) at Cause
The current cause for this scenario is unknown.
Workaround
Clearing the Tomcat cache and restarting JIRA will typically address these problems. This is done with the following:
Shutdown JIRA.
Remove the following directory:
1$JIRA_INSTALL/workℹ️ This folder will be automatically rebuilt when JIRA is restarted.
Start JIRA.
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