Login Sequence Diagram for Confluence and Jira Server Mobile apps
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
This guide's purpose is to demonstrate:
Jira and Confluence's authentication flow diagram for Mobile apps
How users authenticate on the mobile app?
Solution
Environment
Login Sequence Diagram
Non-MDM: New Server-Info flow diagram:
MDM: New Server-Info flow diagram with skipinfo=false:
MDM App Config may contain the variable “skipInfo“. If “skipInfo=true“ and the Mobile Plugin are disabled then the app will not validate it and the user continues working on the WebView.
More about MDM skipinfo.
MDM: New Server-Info flow diagram with skipinfo=true:
Knowledgebase articles on how to set up mobile access
Confluence
Jira
Was this helpful?