Resolve JQL 'Field Not Searchable' Error in Jira Data Center
Platform Notice: Data Center Only - This article only applies to Atlassian apps on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
When executing a JQL (Jira Query Language) on Jira using fields as conditions, the following error is displayed:
Field '<fieldname>' is not searchable, it is only sortable.Diagnosis
The field displayed in the error does not have a "Search Template" associated with it.
Verify this using the following steps:
Navigate to Administration (⚙ icon) > Issues > Custom fields
Find the field in the list and select Edit Details from the Actions (...) menu
Check the entry for the Search Template
Cause
JQLs need the Search Template to bring results based on field values.
Solution
Navigate to Administration (⚙ icon) > Issues > Custom fields
Find the field in the list and select Edit Details from the Actions (...) menu
Choose an available Search Template for the related field from the drop-down list
Click on Update
ℹ️ A re-index might be required to bring accurate JQL results using the field above.
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