JMX metrics for JIRA caches

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Summary

This article describes how to expose JMX MBeans for JIRA caches.

Solution

What is JMX?

JMX (Java Management Extensions) is a technology for monitoring and managing Java applications. JMX uses objects called MBeans (Managed Beans) to expose data and resources from your application. For large instances of JIRA Server or JIRA Data Center, enabling JMX allows you to more easily monitor the consumption of application resources. This enables you to make better decisions about how to maintain and optimize machine resources.

Supported platforms

Currently this feature is present in both: JIRA Server andJIRA Data Center starting from 7.9 (ER - 7.6.5)

JIRA Server

Enabling storing caches metrics in JIRA

This mechanism is turned off by default. To start collecting metrics on you will need to provide the following arguments when starting JIRA:

-Datlassian.cache.statistics.enabled=true -Datlassian.cache.jmx=true

Note: this feature cannot be enabled with

(Auto-migrated image: description temporarily unavailable)

> System > JMX monitoring.

Cache metrics collected by JIRA

The following table lists metrics collected for JIRA Server (for more details you may refer to Guava Cache documentation).

All of them are grouped in com.google.common.cache->CacheStatistics→JIRA Cache Manager.

Metric

Description

AverageLoadPenalty

Returns the average time spent loading new values.

EvictionCount

Returns the number of times an entry has been evicted.

HitCount

Returns the number of times cache lookup methods have returned a cached value

HitRate

Returns the ratio of cache requests which were hits.

LoadCount

Returns the total number of times that cache lookup methods attempted to load new values.

LoadExceptionCount

Returns the number of times cache lookup methods threw an exception while loading a new value.

LoadExceptionRate

Returns the ratio of cache loading attempts which threw exceptions.

LoadSuccessCount

Returns the number of times cache lookup methods have successfully loaded a new value.

MissCount

Returns the number of times cache lookup methods have returned an uncached (newly loaded) value, or null.

MissRate

Returns the ratio of cache requests which were misses.

RequestCount

Returns the number of times cache lookup methods have returned either a cached or uncached value.

Size

Returns the number of entries in this cache.

TotalLoadTime

Returns the total number of nanoseconds the cache has spent loading new values.

Jira Data Center

Enabling storing caches metrics in JIRA

This mechanism is turned off by default. To start collecting metrics on you will need to provide the following arguments when starting JIRA:

-Datlassian.cache.jmx=true

Note: this feature cannot be enabled with

(Auto-migrated image: description temporarily unavailable)

> System > JMX monitoring.

Cache metrics collected by JIRA

The following table lists metrics collected for JIRA Server (for more details you may refer to Ehcache documentation).

All of them are grouped in net.sf.ehcache->CacheStatistics→JIRA Cache Manager.

Metric

Description

Metric

Description

CacheHitPercentage

Returns the percentage of cache accesses that found a requested item in the cache.

CacheHits

Returns the number of times a requested item was found in the cache.

CacheMissPercentage

Returns the percentage of cache accesses that did not find a requested element in the cache.

CacheMisses

Returns the number of times a requested item was not found in the cache.

DiskStoreObjectCount

Returns the number of objects in the disk store.

InMemoryHitPercentage

Returns the percentage of cache accesses that found a requested item cached in-memory.

InMemoryHits

Returns the number of times a requested item was found in the memory store.

InMemoryMisses

Returns the number of times a requested item was not found in the memory store.

MemoryStoreObjectCount

Returns the number of objects in the memory store.

ObjectCount

Returns the number of elements stored in the cache.

OffHeapHitPercentage

Returns the percentage of cache accesses that found a requested item cached off-heap.

OffHeapHits

Returns the number of times a requested item was found in the off-heap store.

OffHeapMisses

Returns the total number of times a requested item was not found in the off-heap store.

OffHeapStoreObjectCount

Returns the number of objects in the off-heap store.

OnDiskHitPercentage

Returns the percentage of cache accesses that found a requested item cached on disk.

OnDiskHits

Returns the number of times a requested item was found in the disk store.

OnDiskMisses

Returns the number of times a requested item was not found in the disk store.

WriterMaxQueueSize

Returns the maximum size of the write-behind queue, if any.

WriterQueueLength

Returns the size of the write-behind queue, if any.

Additional details

For additional information about JMX functionality and configuration of Jira monitoring using the JMX interface, please refer to the "Live monitoring using the JMX interface" user guide.

Updated on April 2, 2025

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