JIRA Unable to Startup in Windows with Error in Command Prompt ('findstr' is not recognized as an internal or external command)
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
Attempting to startup JIRA with start-jira.bat or startup.bat fails, with the window closing as soon as you double click it (no visible errors in any logs).
The following appears in the command prompt (if you launch a command prompt, and cd to the JIRAInstallationDirectory/bin and launch start-jira.bat from within the command prompt instead)
1
'FINDSTR' is not recognized as an internal or external commandCause
Windows is unable to find FINDSTR.EXE , which is actually located in C:\WINDOWS\SYSTEM32
Resolution
Right Click on My Computer, then click Properties, followed by Advanced System Settings > Environment Variables
Look for the Path System Variable
Add this path to the end, after a semicolon:
1C:\Windows\System32Try to start JIRA again
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