JIRA throws MethodInvocationException when viewing History tab
Platform Notice: Cloud and Data Center - This article applies equally to both cloud and data center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
When trying to view the History tab of an issue, you will run into the following error
The following is the full stack trace
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An error occurred whilst rendering this message. Please contact the administrators, and inform them of this bug.
Details: ------- org.apache.velocity.exception.MethodInvocationException: Invocation of method 'getChangeItems' in class com.atlassian.jira.issue.tabpanels.ChangeHistoryAction threw exception java.lang.NullPointerException at com.atlassian.jira.plugin.system.issuetabpanels:changehistory-tabpanel/templates/plugins/jira/issuetabpanels/changehistory.vm[line 22, column 53]
at org.apache.velocity.runtime.parser.node.ASTIdentifier.execute(ASTIdentifier.java:223)
at org.apache.velocity.runtime.parser.node.ASTReference.execute(ASTReference.java:262)
at org.apache.velocity.runtime.parser.node.ASTReference.value(ASTReference.java:507)
at org.apache.velocity.runtime.directive.Foreach.render(Foreach.java:282)
at org.apache.velocity.runtime.parser.node.ASTDirective.render(ASTDirective.java:175)
at org.apache.velocity.runtime.parser.node.SimpleNode.render(SimpleNode.java:336)
at org.apache.velocity.Template.merge(Template.java:328)
at org.apache.velocity.Template.merge(Template.java:235)
at org.apache.velocity.app.VelocityEngine.mergeTemplate(VelocityEngine.java:381)
at com.atlassian.velocity.DefaultVelocityManager.writeEncodedBodyImpl(DefaultVelocityManager.java:117)
at com.atlassian.velocity.DefaultVelocityManager.writeEncodedBody(DefaultVelocityManager.java:97)
at com.atlassian.jira.template.velocity.DefaultVelocityTemplatingEngine$DefaultRenderRequest.toWriterImpl(DefaultVelocityTemplatingEngine.java:146)
at com.atlassian.jira.template.velocity.DefaultVelocityTemplatingEngine$DefaultRenderRequest.asHtml(DefaultVelocityTemplatingEngine.java:134)
at com.atlassian.jira.plugin.AbstractJiraModuleDescriptor.writeHtml(AbstractJiraModuleDescriptor.java:133)
at com.atlassian.jira.plugin.AbstractJiraModuleDescriptor.getHtml(AbstractJiraModuleDescriptor.java:109)
at com.atlassian.jira.plugin.issuetabpanel.AbstractIssueAction.getHtml(AbstractIssueAction.java:25)
at sun.reflect.GeneratedMethodAccessor926.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
...
Caused by: java.lang.NullPointerException at com.quisapps.jira.fieldsecurity.history.ProtectedChangeHistory.getChangeItems(ProtectedChangeHistory.java:30)
at com.atlassian.jira.issue.tabpanels.ChangeHistoryAction.getChangeItems(ChangeHistoryAction.java:128)
at sun.reflect.GeneratedMethodAccessor930.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.apache.velocity.runtime.parser.node.PropertyExecutor.execute(PropertyExecutor.java:142)
at org.apache.velocity.util.introspection.UberspectImpl$VelGetterImpl.invoke(UberspectImpl.java:525)
at org.apache.velocity.runtime.parser.node.ASTIdentifier.execute(ASTIdentifier.java:198)
... 251 moreCause
This error is related to the a third party plugin; Field Security Plugin: https://marketplace.atlassian.com/plugins/com.quisapps.jira.jfs based on the following line towards the bottom of the stack trace
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Caused by: java.lang.NullPointerException at com.quisapps.jira.fieldsecurity.history.ProtectedChangeHistory.getChangeItems(ProtectedChangeHistory.java:30)Workaround
Restart your JIRA instance
- This is known to have resolved the situation for some users; OR
Disable the Field Security Plugin and run JIRA re-index
Resolution
Field Security Plugin is a 3rd party add-on by quisapps.com. Raise this issue to them at http://support.quisapps.com/secure/Dashboard.jspa
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