JIRA throws exception 'Could not initialize class javax.crypto.SunJCE_b'
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Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
Symptoms
$BASE_URL/secure/* does not works
The following appears in the atlassian-jira.log:
1
2012-06-21 08:58:50,005 http-xxx-3 ERROR admin 538x36x1 174e5bk xxx /secure/ViewProfile.jspa [com.atlassian.velocity.DefaultVelocityManager] MethodInvocationException occurred getting message body from Velocity: java.lang.NoClassDefFoundError: Could not initialize class javax.crypto.SunJCE_b
Diagnosis
$BASE_URL/secure/Dashboard.jspa does not work
But $BASE_URL/browse/ISSUE_KEY works
Cause
There is problem loading the encryption libraries in the JVM.
Solution
Resolution
Ensure that the following JAR files does exist in the JIRA's JRE or the JIRA_HOME's JRE:
JRE/lib/security/local_policy.jar
JRE/lib/security/US_export_policy.jar
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