JIRA Subversion Plugin Throws "HTTP proxy authorization failed" error
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
JIRA can't connect to Subversion Repository.
The following appears in the atlassian-jira.log:
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2010-10-25 12:05:41,750 JiraQuartzScheduler_Worker-1 ERROR ServiceRunner Subversion Revision Indexing Service [plugin.ext.subversion.SubversionManagerImpl] Connection to Subversion repository http://sample.svn.repo/svn/sample failed: org.tmatesoft.svn.core.SVNAuthenticationException: svn: HTTP proxy authorization failed
org.tmatesoft.svn.core.SVNAuthenticationException: svn: HTTP proxy authorization failed
at org.tmatesoft.svn.core.internal.wc.SVNErrorManager.error(SVNErrorManager.java:62)
at org.tmatesoft.svn.core.internal.wc.SVNErrorManager.error(SVNErrorManager.java:51)Cause
Connection failure because of the proxy configuration between JIRA and Subversion Repository.
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Workaround
Bypass the proxy to allow JIRA connecting directly to the Subversion Repository using the the -Dhttp.nonProxyHosts parameter in the JIRA startup option
Example:
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-Dhttp.nonProxyHosts="sample.svn.repo"OR
Provide the credential for the proxy
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-Dhttp.proxyHost=proxy_URL
-Dhttp.proxyPort=proxy_port
-Dhttp.proxyUser=someUserName
-Dhttp.proxyPassword=somePassword
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