JIRA Portfolio displays blank page
Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.
Problem
JIRA Portfolio displays a blank page when trying to access a plan.
The following appears in the web inspector:
1
Uncaught QuotaExceededError: Failed to execute 'setItem' on 'Storage': Setting the value of 'radiantminds.roadmap.plan-3.reports-releases.activeView' exceeded the quota.Cause
This only happens in the Chrome browser.
When Chrome local storage quote is exceeded, a JS error will show up in the browser's web inspector, and nothing will show up in the screen.
Workaround
You can use another browser if unable to resolve.
Resolution
Navigate to "See all cookies and site data"
Search for the plan URL
Find "local storage", click remove
Updated on April 8, 2025
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