JIRA Macro is Not Renderered in Description Field or Comment
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
Text is not formatted after putting the right marcro after putting right macro ( such as h1, {quote} , {noformat} ) in Description field or comment
For example:
Text below is showing instead of correct format in sample 1 below:
1
2
{quote} this is a test {quote}
h3. this is a test Sample 1 - Renderred text
this is a test
this is a test
Cause
There are few possible root causes of this behaviors:
Field renderrer is not configured as Wiki Style Renderer .
or
Wiki Style Renderer has been disabled.
Resolution
Depend on root cause above:
For the first root cause, you have to Configure these field to use Wiki Style Renderer.
For second cause, you will have to enable Wiki Style Renderer in the Administration > UPM section.
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