JIRA Logs show Unable to get URI for priority
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*Except Fisheye and Crucible
Summary
Problem
Priority icons are not displayed in some parts of JIRA. This has been observed in the Filter Results dashboard gadget. Note that the priority icon may display correctly in some places but not others.
The following appears in the XXXXXXXXXXX.log
1
[c.a.j.issue.fields.PrioritySystemField] Unable to get URI for priority. Probably the URI provided is malformed.Diagnosis
Create or view a dashboard that displays the Filter Results gadget.
Use a filter where you are able to see one issue for each priority level that exists in JIRA
Show the priority field in the Filter Results gadget.
Review gadget for any priority icons that are completely missing. These are the affected priorities. Review JIRA logs to confirm that "Unable to get URI for priority" shows when loading this dashboard.
Cause
The affected priority level(s) has Icon URL that cannot be parsed into a valid URI.
In one case the cause of this was a trailing space at the end of the Icon URL.
Solution
Resolution
Correct the Icon URL of each priority that is experiencing this problem. Do this by editing the priority in JIRA Administration > Issues > Priorities.
You may choose to upload a new icon with new icon URL or you may correct the existing Icon URL.
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