JIRA Log Files Fail to Load Due to a 'Is Not a Valid Plugin Artifact' Error
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
On startup, JIRA reports following in the log file:
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atlassian-jira-http-access.log: The artifact URI file:/opt/atlassian-jira/plugins/installed-plugins/atlassian-jira-http-access.log is not a valid plugin artifact
atlassian-jira.log: The artifact URI file:/opt/atlassian-jira/plugins/installed-plugins/atlassian-jira.log is not a valid plugin artifact
atlassian-jira-http-dump.log: The artifact URI file:/opt/atlassian-jira/plugins/installed-plugins/atlassian-jira-http-dump.log is not a valid plugin artifact
atlassian-jira-soap-access.log: The artifact URI file:/opt/atlassian-jira/plugins/installed-plugins/atlassian-jira-soap-access.log is not a valid plugin artifact
atlassian-jira-sql.log: The artifact URI file:/opt/atlassian-jira/plugins/installed-plugins/atlassian-jira-sql.log is not a valid plugin artifact
atlassian-jira-slow-queries.log: The artifact URI file:/opt/atlassian-jira/plugins/installed-plugins/atlassian-jira-slow-queries.log is not a valid plugin artifact
atlassian-jira-soap-dump.log: The artifact URI file:/opt/atlassian-jira/plugins/installed-plugins/atlassian-jira-soap-dump.log is not a valid plugin artifact
Cause
JIRA creates its log file in the directory that the application was started from. JIRA treats any file inside <JIRA home>plugins/installed-plugin as a plugin file and attempt to load the file on start up resulting in the errors.
Resolution
Remove any log files from the <JIRA home>/plugins/installed-plugin directory and avoid starting up the application from within <JIRA home>/plugins/installed-plugin. Also, remove any sub-directory inside this folder.
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