JIRA Gantt Chart Plugin Listener error

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Symptoms

After un-uninstalling the JIRA Gantt-Chart Plugin, you are still receiving listener errors in your logs.

The following appears in the atlassian-jira.log:

1 2012-07-18 14:41:57,873 http-8080-53 ERROR kvanderlugt 881x203278x3 om006c 172.30.87.176,10.184.76.26 /rest/greenhopper/1.0/release [jira.event.issue.IssueEventListenerHandler] Exception thrown from listener [de.polscheit.jira.listener.GanttPlanningDatesSync] : null

Cause

The listener is still loaded in memory.

Resolution

Restart JIRA to clear the listener from memory.

Updated on April 8, 2025

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