Jira Data Center debug logging reference
Platform Notice: Data Center Only - This article only applies to Atlassian apps on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
This article serves as a reference to Support Engineers and Jira admins to identify which packages need to have DEBUG logging enabled while troubleshooting issues in Jira.
Logging levels can be configured in Jira as indicated in Change logging levels in Jira Server.
Solution
Reference table
Operation | Package(s) | Ref/Notes |
|---|---|---|
Cache replication | com.atlassian.jira.cluster.cache.ehcache | Class: BlockingParallelCacheReplicator |
Directory sync | com.atlassian.jira.crowd com.atlassian.crowd | |
Disaster Recovery Replication | com.atlassian.jira.cluster.disasterrecovery | |
DVCS sync | com.atlassian.jira.plugins.dvcs | Class: RepositorySyncServiceImpl |
External (delegated) directory authentication | com.atlassian.crowd.directory | Class: DelegatedAuthenticationDirectory |
Index replication | com.atlassian.jira.index.ha | Class: DefaultIndexRecoveryManager |
Indexing | com.atlassian.jira.index com.atlassian.jira.issue.index | |
Lexorank balancing | com.atlassian.greenhopper.service.lexorank com.atlassian.greenhopper.manager.lexorank | |
com.atlassian.mail com.atlassian.mail.incoming | ||
Service Management SLAs | com.atlassian.servicedesk.internal.sla | |
SQL | net.java.ao.sql | |
XML restore | com.atlassian.jira.bc.dataimport | |
WebHooks | com.atlassian.webhooks | Ref.: How to collect data to troubleshoot WebHook failure in Jira |
Microsoft Teams | com.microsoft.teams.lifecycle com.microsoft.teams.lifecycle.scheduler com.microsoft.teams.oauth com.microsoft.teams.service |
Was this helpful?