Jira Automation Rule to Transition issue from status x to status y if all subtasks are resolved and ticket status has been over N days in status x

Summary

Jira Automation Rule to Transition issue from status x to status y if all subtasks are resolved and ticket status has been over N days in status x

Environment

Jira Cloud

Solution

Please find the steps on how to set up the automation.

Create a New Rule:

• Navigate to Project settings > Project automation (or Jira settings > System > Automation rules for global rules).

• Click on Create rule.

Set the Trigger:

• Choose Issue transitioned as the trigger.

• Specify the transition from status X to ensure the rule only triggers when issues move into the desired status.

Add a Condition for Subtasks:

• Add a Branch rule / related issues condition.

• Select Sub-tasks of the current issue.

• Within this branch, add a Condition to check if the subtask's status is Resolved. Use the Issue fields condition to check the status of each subtask.

Add a Condition for Time in Status:

• Still, within the main rule (not within the sub-task branch), add a Condition to check if the issue has been in status X for over N days. This might require a JQL condition.

Action to Transition Issue:

• If both conditions are met (all subtasks resolved and issue in status X for over N days), add an Action to transition the parent issue to status Y.

Please find the sample rule which can help you with the setup.