Jira and Jira Service Management Cloud DMARC settings
Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.
Summary
Jira and Jira Service Management DMARC settings are managed separately.
Solution
Jira - DMARC settings
You must be a Jira site admin to manage DMARC settings. To enable or disable DMARC:
From your top navigation, go to Settings > System > Incoming Mail.
Under DMARC incoming email authentication select Enable or Disable.
This setting only applies to Jira projects using the default email account.
Jira Service Management - DMARC settings
You must be a Jira site admin to manage DMARC settings. To enable or disable DMARC:
From your top navigation, go to Settings > Products > Jira Service Management > Email requests.
Under DMARC incoming email authentication select Enable or Disable.
DMARC will override allowlists. If DMARC is enabled and an email from someone on an allowlist fails a DMARC check, their email will be blocked.
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