JIRA Agile error - Uncaught TypeError: Cannot read property 'getEffectiveIssueId' of undefined

Platform Notice: Cloud and Data Center - This article applies equally to both cloud and data center platforms.

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Problem

While dragging Issue in the sprint of the Jira Agile board , the following error appears:

1 Exception: Uncaught TypeError: Cannot read property 'getEffectiveIssueId' of undefined
(Auto-migrated image: description temporarily unavailable)

Cause

Caused by a third-party plugin.

Resolution

Try to find out the third party plugin that causing the issue by enabling Safe Mode .Then disable the third party plugin that causing the issue.

Updated on April 8, 2025

Still need help?

The Atlassian Community is here for you.