JIRA Agile error during page load - curl already exists
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
Problem
Accessing Sprint Boards generates an exception.
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An error occurred
Please try refreshing the page, or contact your administrator / Atlassian Support if the problem continues.
Details
Exception: Error: curl already exists
Resource: https://jira/s/d41d8cd98f00b204e9800998ecf8427e-CDN/en_US-a4dpdp/6339/191/3.1.0/_/download/batch/com.atlassian.plugins.atlassian-plugins-webresource-plugin:curl/com.atlassian.plugins.atlassian-plugins-webresource-plugin:curl.js
Line: 4
Column: 3940
Exception: Error: duplicate define: wrm/jquery
Resource: https://jira/s/0be2541ddf2b3fc6e29767025f6054cc-T/en_US-a4dpdp/6339/191/44b40b2ecfd2924ea6f43be00f94052f/_/download/contextbatch/js/greenhopper-rapid-non-gadget,atl.general,gh-rapid,jira.global,jira.general/batch.js?locale=en-US&richediton=true&jag=true&agile_global_admin_condition=true&jaguser=true
Line: 12289
Column: 10107
Environment
...
Stack trace
x.setApi@https://jira/s/d41d8cd98f00b204e9800998ecf8427e-CDN/en_US-a4dpdp/6339/191/3.1.0/_/download/batch/com.atlassian.plugins.atlassian-plugins-webresource-plugin:curl/com.atlassian.plugins.atlassian-plugins-webresource-plugin:curl.js:4:3940
R@https://jira/s/d41d8cd98f00b204e9800998ecf8427e-CDN/en_US-a4dpdp/6339/191/3.1.0/_/download/batch/com.atlassian.plugins.atlassian-plugins-webresource-plugin:curl/com.atlassian.plugins.atlassian-plugins-webresource-plugin:curl.js:4:9369
@https://jira/s/d41d8cd98f00b204e9800998ecf8427e-CDN/en_US-a4dpdp/6339/191/3.1.0/_/download/batch/com.atlassian.plugins.atlassian-plugins-webresource-plugin:curl/com.atlassian.plugins.atlassian-plugins-webresource-plugin:curl.js:4:10437
@https://jira/s/d41d8cd98f00b204e9800998ecf8427e-CDN/en_US-a4dpdp/6339/191/3.1.0/_/download/batch/com.atlassian.plugins.atlassian-plugins-webresource-plugin:curl/com.atlassian.plugins.atlassian-plugins-webresource-plugin:curl.js:4:2Diagnosis
Environment
JIRA with additional plugins
Cause
Some of plugins initialize curl.js Jscript libarary and that conflicts with JIRA Agile code.
Solution
Resolution
Try to disable plugins one by one trying to isolate the problem.
List of know plugins, which is causing this problem:
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