JIRA 6.4 Project > Issues sidebar panel rendering is broken
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
Using JIRA 6.4, Navigate to the sidebar of any project -> Click on the Issues button. The page will be broken (<JIRA_Base_URL>/projects/<Project_Key>/issues):
Diagnosis
Using JIRA 6.4.x
Known affected plugin:
Zephyr for JIRA - Test Management(v2.5.3.25301883) but other versions might be causing this as well
Agile Cards for JIRA(v2.3.16) but other versions might be causing this as well
JIRA Threaded Comments (v1.2) due to incompatible with JIRA 6.4.x release
ictime - JIRA Time Tracking & Reporting (below v4.3.3)
Cause
The list of affected plugin in Diagnosis section is causing the problem
Workarounds
Zephyr
Workaround #1
Add the script below to JIRA's Announcement Banner:
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<script type="text/javascript">
/**
* https://confluence.atlassian.com/display/JIRAKB/JIRA+6.4+Project+%3E+Issues+sidebar+panel+rendering+is+broken
*/
function patchZephyrIssuesBug()
{
try
{
ZEPHYR.Schedule.reInitViewIssueSchedules=function (d,a,c,b){var f=AJS.$("#zerrors").val();if(f!=null&&f.length>0){return}aid=null;try{aid=JIRA.Issue.getIssueId();}catch(e){aid=null;}if(aid!=null){ZEPHYR.Schedule.getSchedules(aid);}ZEPHYR.Schedule.initScheduleListeners();}
} catch (e) {}
}
patchZephyrIssuesBug();
</script>Workaround 2
Disable Zephyr add-on.
Agile Cards
Workaround 1
These is a snapshot version which fixes this Bug found in https://jira.spartez.com/browse/SPP-704
Download this and update the add-on in your JIRA
Workaround 2
Disable Agile Cards add-on
ictime - JIRA Time Tracking & Reporting
Update the add-on to v4.3.3 and above
Resolution
Zephyr
Upgrade Zephyr add-on to version 2.5.4.25401885 which contains the fix for this Bug
Agile Cards
As of now (April 8th, 2015), there isn't any fixed version released in the Marketplace
JIRA Threaded Comments
Ensure the JIRA Threaded Comments plugin from AtlaZon is used, and any other versions are uninstalled as they're not compatible.
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