'java.lang.NoSuchMethodError com.atlassian.sal.api.user.UserManager.isAdmin' Thrown When Trying to Use Atlassian Universal Plugin Manager
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
When trying to use Atlassian's Universal Plugin Manager, JIRA throws this error message:
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java.lang.NoSuchMethodError: com.atlassian.sal.api.user.UserManager.isAdmin(Ljava/lang/String;)Z
at com.atlassian.upm.rest.resources.permission.PermissionEnforcer.isAdmin(PermissionEnforcer.java:82)
at com.atlassian.upm.PluginManagerServlet.doGet(PluginManagerServlet.java:38)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:690)
.......
Cause
The latest version of the plugin is not compatible with older versions JIRA. For example, JIRA 4.1 is not compatible with plugin version 1.1.1.
Resolution
Check the compatibility chart in the Atlassian Universal Plugin Manager. Download and install the appropriate version.
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