'java.lang.NoClassDefFoundError' when starting JIRA
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
The following error appears in the atlassian-jira.log when starting JIRA:
1
java.lang.NoClassDefFoundError:com/atlassian/jira/issue/search/parameters/lucene/SingleFieldMultiValueLuceneParameter
Cause
Unzipping JIRA installer ZIP in Windows XP is broken
Workaround
See the Installing JIRA from an Archive File on Windows guide on how to avoid this issue.
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