java.lang.InterruptedException while associating a workflow to new issue type
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Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
Associating new issue type to workflow throws "java.lang.RuntimeException: java.lang.InterruptedException"
Environment
Jira 9.x.x
Diagnosis
Associating new issue type to workflow gives the below error
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Sorry, we had some technical problems during your last operation.
Log's referral number: da4877c8-708f-46f1-ac0f-94440549368f
Referer URL: https://xxx/secure/project/SelectProjectWorkflowSchemeStep2!default.jspa?draftMigration=true&projectId=xxx&schemeId=xxx
java.lang.RuntimeException: java.lang.InterruptedException
java.lang.RuntimeException: java.lang.InterruptedException
at com.atlassian.jira.task.TaskManagerImpl.withTaskMap(TaskManagerImpl.java:132) [classes/:?]
at com.atlassian.jira.task.TaskManagerImpl.submitTask(TaskManagerImpl.java:207) [classes/:?]
at com.atlassian.jira.task.TaskManagerImpl.submitTask(TaskManagerImpl.java:148) [classes/:?]
at com.atlassian.jira.task.TaskManagerImpl.submitTask(TaskManagerImpl.java:141) [classes/:?]
at com.atlassian.jira.workflow.migration.AbstractWorkflowSchemeMigrationHelper.migrateAsync(AbstractWorkflowSchemeMigrationHelper.java:361) [classes/:?]
at com.atlassian.jira.web.action.admin.workflow.scheme.SelectProjectWorkflowSchemeStep2.lambda$doExecute$0(SelectProjectWorkflowSchemeStep2.java:115) [classes/:?]
at com.atlassian.jira.workflow.DefaultWorkflowSchemeManager.waitForUpdatesToFinishAndExecute(DefaultWorkflowSchemeManager.java:871) [classes/:?]
....
Caused by: java.lang.InterruptedException
at java.base/java.util.concurrent.FutureTask.awaitDone(FutureTask.java:418) [?:?]
at java.base/java.util.concurrent.FutureTask.get(FutureTask.java:190) [?:?]
at com.atlassian.jira.task.TaskManagerImpl.withTaskMap(TaskManagerImpl.java:130) [classes/:?]
... 329 moreCatalina.out
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2024-08-22 11:11:32,779+0000 http-nio-8080-exec-18 url: /internal-error ERROR [c.a.j.web.servlet.InternalServerErrorServlet] {errorId=e42adf62-192d-4ba8-b1ba-a07db7823b7a, interpretedMsg=, cause=java.lang.RuntimeException: java.lang.InterruptedException, stacktrace=java.lang.RuntimeException: java.lang.InterruptedException
at com.atlassian.jira.task.TaskManagerImpl.withTaskMap(TaskManagerImpl.java:132) [classes/:?]
at com.atlassian.jira.task.TaskManagerImpl.submitTask(TaskManagerImpl.java:207) [classes/:?]
at com.atlassian.jira.task.TaskManagerImpl.submitTask(TaskManagerImpl.java:148) [classes/:?]
at com.atlassian.jira.task.TaskManagerImpl.submitTask(TaskManagerImpl.java:141) [classes/:?]
at com.atlassian.jira.workflow.migration.AbstractWorkflowSchemeMigrationHelper.migrateAsync(AbstractWorkflowSchemeMigrationHelper.java:361) [classes/:?]Cause
interruptThreadThreshold="120" interrupting thread as defined in server.xml
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Resource name="UserTransaction" auth="Container" type="javax.transaction.UserTransaction"
factory="org.objectweb.jotm.UserTransactionFactory" jotm.timeout="60"/>
<Manager pathname=""/>
<JarScanner scanManifest="false"/>
<Valve className="org.apache.catalina.valves.StuckThreadDetectionValve" threshold="120" interruptThreadThreshold="120" />
</Context>" Solution
Stop Jira Service.
Edit "server.xml" file and increase interruptThreadThreshold value to a higher value or remove interruptThreadThreshold parameter from server.xml.
Restart Jira service.
Associate workflow to new issue type
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