It appears that JIRA is already installed in the directory you selected. Please choose a different directory.
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
Symptoms
The following appears during the installation using Linux installer:
1
It appears that JIRA is already installed in the directory you selected. Please choose a different directory.
Diagnosis
Check if there's a JIRA directory in the specific location that chose during installation.
If using Express Install option, check /opt/atlassian/jira as it is the default location for Linux installer.
If using unattended mode, please double check the directory in the varfile as the varfile stored the option(include directories) used in previous installation.
Cause
There's an existing JIRA directory in the installation location.
Solution
Resolution
If the existing directory is not in use anymore, remove from the path.
Install in another location.
If you're upgrading JIRA, please use the Upgrade an existing JIRA installation [3] to point to your existing JIRA directories.
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