Issues excluded from the board after dragging to new sprint
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
It might happen when you drag some issues to a new sprint the issues will not show on the board.
Diagnosis
After dragging the issues to the new sprint, check if the issues moved are still showing on the board.
Possible Cause
It is possible the issue status at the new sprint is in a "Done" status, and this is expected.
Solution
Move the issue to a "To Do" or "In Progress" status.
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