Issue type cannot be edit

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Summary

Problem

Issue type cannot be edited on edit screen, eventhough the issue type is using the same workflow and field configuration scheme as the rest of the issue type

Issue type can only be edited on the issue transition screen

Diagnosis

Environment

  • Verified that the issue type is configured correctly with 'Move Issue' and 'Create Issue' permission is given to the user

Cause

There are a javascript code present in announcement banner which made issue type read only in EDIT screen

Solution

Resolution

Remove the Javascript from the announcement banner

Updated on April 2, 2025

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