Issue Links don't work after upgrading to JIRA 4.4
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
After upgrading previous JIRA instances to 4.4, the when clicking on a issue linked (inside the ticket itself) throws "Communication Breakdown" error on the screen.
The following appears in the atlassian-jira.log:
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2011-08-15 15:14:50,613 http-8080-53 ERROR shawn.eastley 914x221092x1 16gqxk2 10.161.53.42,127.0.0.1 /secure/LinkExistingIssue!default.jspa [jira.config.webwork.JiraActionFactory] Error autowiring Action 'de.polscheit.jira.plugins.LinkExistingIssue'.
org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'de.polscheit.jira.plugins.LinkExistingIssue': Instantiation of bean failed; nested exception is org.springframework.beans.BeanInstantiationException: Could not instantiate bean class [de.polscheit.jira.plugins.LinkExistingIssue]: Constructor threw exception; nested exception is java.lang.NoSuchMethodError: com.atlassian.jira.web.action.issue.LinkExistingIssue.<init>(Lcom/atlassian/jira/issue/link/IssueLinkManager;Lcom/atlassian/jira/issue/link/IssueLinkTypeManager;Lcom/atlassian/jira/config/SubTaskManager;Lcom/atlassian/jira/issue/fields/FieldManager;Lcom/atlassian/jira/issue/fields/screen/FieldScreenRendererFactory;Lcom/atlassian/jira/security/roles/ProjectRoleManager;Lcom/atlassian/jira/bc/issue/comment/CommentService;)V
at org.springframework.beans.factory.support.ConstructorResolver.autowireConstructor(ConstructorResolver.java:254)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.autowireConstructor(AbstractAutowireCapableBeanFactory.java:925)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBeanInstance(AbstractAutowireCapableBeanFactory.java:835)
Cause
The root cause of this problem is an incompatible version between JIRA 4.4 and the Gantt-Chart plugin:
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JIRA Gantt-Chart Plugin : de.polscheit.jira.plugins.gantt
Version : 1.5.3
Status : enabled
Vendor : Frank Polscheit
Description : This plugin displays JIRA issues within interactive gantt-charts as gadget or on project tab panels.
Resolution
There are 2 main solutions for this problem:
Install a compatible version of the plugin or
Remove the plugin from your instance
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