Indexing fails with the error DocValuesField "ISSUEPROP_proforma.forms$schemaVersion" appears more than once in this document

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Summary

Reindexing fails and the following error appears in atlassian-jira.log:

1 2 3 4 5 6 http-nio-8080-exec-10 url: /secure/WorkflowUIDispatcher.jspa; user: xxxx WARN [c.a.jira.index.AccumulatingResultBuilder] DocValuesField "ISSUEPROP_proforma.forms$schemaVersion" appears more than once in this document (only one value is allowed per field) java.lang.IllegalArgumentException: DocValuesField "ISSUEPROP_proforma.forms$schemaVersion" appears more than once in this document (only one value is allowed per field) at org.apache.lucene.index.SortedDocValuesWriter.addValue(SortedDocValuesWriter.java:67) at org.apache.lucene.index.DefaultIndexingChain.indexDocValue(DefaultIndexingChain.java:550) at org.apache.lucene.index.DefaultIndexingChain.processField(DefaultIndexingChain.java:466) ...

Environment

Jira 8.x.x+

Diagnosis

Both ProForma Full and ProForma Lite are installed on the same instance.

Solution

Uninstall ProForma Lite in case you have both ProForma and ProForma Lite on the same instance and check if the problem is fixed.

If the issue persists, proceed with the next steps:

  • Execute the following SQL query:

1 2 SELECT * FROM entity_property_index_document WHERE PLUGIN_KEY = 'com.thinktilt.proforma.lite.add-on'
  • If you get any results, stop Jira, take a database backup, then perform the following SQL delete statement:

1 DELETE FROM entity_property_index_document WHERE PLUGIN_KEY = 'com.thinktilt.proforma.lite.add-on';
  • StartJira andre-test.

Updated on April 11, 2025

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