Indexer Service not running

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Symptoms

After installing a plugin successfully, the plugin indexes service does not run.

The following appears in the atlassian-jira.log:

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 Service job started INFO - com.pigsty.jira.plugins.usetfs.revision.RevisionIndexService - Starting new updateIndex() service job run. INFO - com.pigsty.jira.plugins.usetfs.revision.RevisionIndexService - Finished updateIndex() service job run. 2013-08-27 10:55:19,535 QuartzWorker-0 DEBUG ServiceRunner GitRevisionIndexerJob [jira.git.revisions.RevisionIndexer] RevisionIndexer.createIndexIfNeeded() 2013-08-27 10:55:19,535 QuartzWorker-0 DEBUG ServiceRunner GitRevisionIndexerJob [jira.git.revisions.RevisionIndexer] RevisionIndexer.createIndexIfNeeded() 2013-08-27 10:55:19,537 QuartzWorker-0 DEBUG ServiceRunner GitRevisionIndexerJob [jira.git.revisions.RevisionIndexer] repos size = 1 2013-08-27 10:55:19,537 QuartzWorker-0 DEBUG ServiceRunner GitRevisionIndexerJob [jira.git.revisions.RevisionIndexer] repos size = 1 Exception in thread "QuartzWorker-0" java.lang.StackOverflowError at org.eclipse.jgit.storage.file.UnpackedObjectCache$Table.index(UnpackedObjectCache.java:146) at org.eclipse.jgit.storage.file.UnpackedObjectCache$Table.contains(UnpackedObjectCache.java:109) at org.eclipse.jgit.storage.file.UnpackedObjectCache.isUnpacked(UnpackedObjectCache.java:64) at org.eclipse.jgit.storage.file.ObjectDirectory.openObject1(ObjectDirectory.java:427) at org.eclipse.jgit.storage.file.FileObjectDatabase.openObjectImpl1(FileObjectDatabase.java:174) at org.eclipse.jgit.storage.file.FileObjectDatabase.openObjectImpl1(FileObjectDatabase.java:179) at org.eclipse.jgit.storage.file.FileObjectDatabase.openObjectImpl1(FileObjectDatabase.java:179) at org.eclipse.jgit.storage.file.FileObjectDatabase.openObjectImpl1(FileObjectDatabase.java:179) at org.eclipse.jgit.storage.file.FileObjectDatabase.openObjectImpl1(FileObjectDatabase.java:179) at org.eclipse.jgit.storage.file.FileObjectDatabase.openObjectImpl1(FileObjectDatabase.java:179) at org.eclipse.jgit.storage.file.FileObjectDatabase.openObjectImpl1(FileObjectDatabase.java:179) at org.eclipse.jgit.storage.file.FileObjectDatabase.openObjectImpl1(FileObjectDatabase.java:179) at org.eclipse.jgit.storage.file.FileObjectDatabase.openObjectImpl1(FileObjectDatabase.java:179) at org.eclipse.jgit.storage.file.FileObjectDatabase.openObjectImpl1(FileObjectDatabase.java:179) at org.eclipse.jgit.storage.file.FileObjectDatabase.openObjectImpl1(FileObjectDatabase.java:179) at org.eclipse.jgit.storage.file.FileObjectDatabase.openObjectImpl1(FileObjectDatabase.java:179) at org.eclipse.jgit.storage.file.FileObjectDatabase.openObjectImpl1(FileObjectDatabase.java:179) at org.eclipse.jgit.storage.file.FileObjectDatabase.openObjectImpl1(FileObjectDatabase.java:179) at org.eclipse.jgit.storage.file.FileObjectDatabase.openObjectImpl1(FileObjectDatabase.java:179) at org.eclipse.jgit.storage.file.FileObjectDatabase.openObjectImpl1(FileObjectDatabase.java:179) at org.eclipse.jgit.storage.file.FileObjectDatabase.openObjectImpl1(FileObjectDatabase.java:179) at org.eclipse.jgit.storage.file.FileObjectDatabase.openObjectImpl1(FileObjectDatabase.java:179) at org.eclipse.jgit.storage.file.FileObjectDatabase.openObjectImpl1(FileObjectDatabase.java:179) at org.eclipse.jgit.storage.file.FileObjectDatabase.openObjectImpl1(FileObjectDatabase.java:179) at org.eclipse.jgit.storage.file.FileObjectDatabase.openObjectImpl1(FileObjectDatabase.java:179) at org.eclipse.jgit.storage.file.FileObjectDatabase.openObjectImpl1(FileObjectDatabase.java:179) at org.eclipse.jgit.storage.file.FileObjectDatabase.openObjectImpl1(FileObjectDatabase.java:179) at org.eclipse.jgit.storage.file.FileObjectDatabase.openObjectImpl1(FileObjectDatabase.java:179) at org.eclipse.jgit.storage.file.FileObjectDatabase.openObjectImpl1(FileObjectDatabase.java:179) at org.eclipse.jgit.storage.file.FileObjectDatabase.openObjectImpl1(FileObjectDatabase.java:179) at org.eclipse.jgit.storage.file.FileObjectDatabase.openObjectImpl1(FileObjectDatabase.java:179) at org.eclipse.jgit.storage.file.FileObjectDatabase.openObjectImpl1(FileObjectDatabase.java:179) at org.eclipse.jgit.storage.file.FileObjectDatabase.openObjectImpl1(FileObjectDatabase.java:179) at org.eclipse.jgit.storage.file.FileObjectDatabase.openObjectImpl1(FileObjectDatabase.java:179) at org.eclipse.jgit.storage.file.FileObjectDatabase.openObjectImpl1(FileObjectDatabase.java:179) at org.eclipse.jgit.storage.file.FileObjectDatabase.openObjectImpl1(FileObjectDatabase.java:179) at org.eclipse.jgit.storage.file.FileObjectDatabase.openObjectImpl1(FileObjectDatabase.java:179) at org.eclipse.jgit.storage.file.FileObjectDatabase.openObjectImpl1(FileObjectDatabase.java:179) at org.eclipse.jgit.storage.file.FileObjectDatabase.openObjectImpl1(FileObjectDatabase.java:179) at org.eclipse.jgit.storage.file.FileObjectDatabase.openObjectImpl1(FileObjectDatabase.java:179) at org.eclipse.jgit.storage.file.FileObjectDatabase.openObjectImpl1(FileObjectDatabase.java:179) at org.eclipse.jgit.storage.file.FileObjectDatabase.openObjectImpl1(FileObjectDatabase.java:179) at org.eclipse.jgit.storage.file.FileObjectDatabase.openObjectImpl1(FileObjectDatabase.java:179)

Cause

There's another plugin crashing and causing the QuartzWorker to stop running further services.

On the log above, the plugin causing the problem is the Git plugin

Resolution

  • To solve this, simply disable the plugin causing the problem

Updated on April 8, 2025
Platform
Data Center only
Product
Jira Software Data Center
On this pageSymptomsCauseResolution

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