If users are added to a user picker field,mention them in a comment using an automation rule.

Summary

This article describes the steps to create an automation rule to mention users in an issue comment when they're added to a user picker field (Team). This is useful for notifying the users immediately when they're added to a team.

Solution

Rule Details:

• Trigger: Field Value Changed: Select the user picker field to monitor.

• IF Condition (Optional): If required, add any additional conditions, such as the project, issue type, etc.

• Branch: Advanced Branching

  • Smart value: {{issue.customfield_10162}}.

  • Variable name: {{user}}

• Then: Add Action: Comment on issue

  • Example: User [~accountid:{{user.accountid}}] has been added to the field <<Field Name>>.

If we're using a multiple-user picker field, the above rule will add a separate comment for each user value added to the field. To add all users in a single comment, remove the Branch and add the below smart values in the "Comment on Issue" action:

{{#issue.customfield_10162}} - [~accountid:{{accountId}}] {{/}}