Verify Webhook Triggering in Jira Cloud

Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.

Summary

Learn how to verify and set up Webhook triggers in Jira Cloud to ensure data accuracy.

Solution

We recommend performing the steps below to test whether your site is triggering Webhooks when an issue is created, for example.

  • Obtain a test URL from Webhook.site, a tool that allows you to test webhooks by providing a unique URL to capture requests.

  • In your Jira site, create a new webhook listener for the "Issue Created" event by going to Settings > System > Webhooks. Copy the unique URL generated on the page. You can narrow down the Issue created event by using JQL to only trigger for a test project.

  • Create a test issue in the project, then go back to Webhook.site to see the issue details triggered by the webhook.

Note

Please note that the Issue details triggered by the Webhook are not sensitive in nature as https://webhook.site is a third-party website, and Atlassian does not own it.

Updated on April 25, 2025

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