Verify Webhook Triggering in Jira Cloud
Platform Notice: Cloud Only - This article only applies to Atlassian apps on the cloud platform.
Summary
Learn how to verify, set up, and troubleshoot Webhook triggers in Jira Cloud to ensure data accuracy. This guide includes steps for configuring webhooks, testing them using tools like Postman, and using Webhook Call History in Jira to diagnose issues.
Solution
We recommend performing the steps below to test whether your site is triggering Webhooks when an issue is created, for example.
Obtain a test URL from Webhook.site, a tool that allows you to test webhooks by providing a unique URL to capture requests.
In your Jira site, create a new webhook listener for the "Issue Created" event by going to Settings > System > Webhooks. Copy the unique URL generated on the page. You can narrow down the Issue created event by using JQL to only trigger for a test project.
Create a test issue in the project, then go back to Webhook.site to see the issue details triggered by the webhook.
Note
Please note that the Issue details triggered by the Webhook are not sensitive in nature as https://webhook.site is a third-party website, and Atlassian does not own it.
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