How to use LastPass with SAML single sign-on for Atlassian Data Center
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
LastPass's default template for JIRA does not work with the embedded SAML feature that comes with JIRA Data Center.
This is because this template is used for LastPass's own
Workaround
Use a Custom Service
Select Custom Service from the list of SAML SSO integrations available.
Provide the usual configuration from our JIRA's SAML configuration page as SP Entity ID and Assertion Consumer Service
⚠️ The Next Step is important
Replace the LastPass Launch URL even though it is already pre-populated with the value of the Custom Service SAML Support section at the bottom of the page "Saml Login URL"
Leave the Custom Attributes as default ( blank )
Tick Service is enable
Hit the Save button
On JIRA , ensure that the Identity provider single sign-on URL is using the "Saml Login URL" which you copy and pasted earlier.
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