How to Use a Webhook with a Custom Event
Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.
Summary
As per the Jira documentation, we indicate Jira supports WebHooks for standard issue-related events only. This guide instructs how to use WebHooks for custom events.
Solution
Add a Send transition to webhook event to the transition with the custom event as seen below and described in detail in the Advanced workflow configuration page:
You can view which transitions meet this condition by going to the system events page in your Admin console here https://<INSTANCE_NAME>.atlassian.net/secure/admin/ListEventTypes.jspa OR:
Log in as a user with the JIRA Administrators global permission, as per Managing global permissions.
Choose Admin > System. Select Advanced > Events to open the View Events page.
Keyboard shortcut: g + g + start typing events
NOTE the Locations of the Workflow & Transition in relation to the associated Event and the difference between:
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