Automate Attribute Updates in JSM Cloud Assets

Summary

Use Automation rules to update object attributes when an object is created or updated. The examples show how to calculate license counts, calculate a warranty end date, and find the difference between an object date field and today.

Solution

Example 1: Calculate the Used and Available License count

• From the Global admin page of automation, create a rule that triggers when an object is created or updated.

• Add the Edit object action.

• Update the attributes as follows:

  • AttributeSmart value

    • Used{{object.Assigned.size}}

    • Available{{#=}}{{object.Total}} - {{object.Assigned.size}}{{/}}

License objects use the Assigned user attribute and the Total, Used, and Available number attributes.

Example 2: Calculate the end of the Warranty date

• From the Global admin page of automation, create a rule that triggers when an object is created or updated.

• Add an action to create a variable named datevar with {{object.Warranty startDate}}.

• Add an action to create a variable named months with {{object.Warranty}}.

• Add the Edit object action and update the Warranty endDate attribute with {{datevar.toDate.plusMonths(months.asNumber)}}.

Warranty objects use the Warranty Start Date, Warranty End Date, and Warranty attributes.

Additional use cases

• Update object status to expired using automation in Assets

• Auto-populate approvers from Asset objects attributes using automation in Assets

• Append list of objects to a reference Assets object attribute using Automation