How to configure user picker custom field in Jira to display a single default user

Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.

Summary

This KB describes the steps to setup the user picker field such that the field should exclusively display only one default user value, with no additional user suggestions presented.

Environment

Jira Cloud

Solution

  1. Create a custom field with the type "User Picker".

  2. Assign a default value within the context of this field.

  3. Proceed to the user filtering section, enable either group or project filtering, and then include a group that only contains user(s) who are added to the default value list

  4. After taking this action, notice that the user filtering will display users of that group only

  5. As for the custom field on issues, only the default value(s) will be visible and no other values can be accessed or will be displayed.

Updated on March 10, 2025

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