How to send emails Approvers of Jira release using Automation for Jira

Summary

When a user is added as an approver to a Release, they won't be notified about it. This can cause problems as their attention is required. This article provides a solution using automation to send the user a notification when they are added as an approver.

Solution

The automation rule will be configured like this:

1. Add the Version updated trigger.

2. Add a Send Web Request action with the following settings:

   • Web request URL: https://sitename/rest/api/3/version/{{version.id}}?expand=approvers

   • HTTP method: GET

   • Web request body: Empty

   • Mark the checkbox of the setting: Delay execution of subsequent rule actions until we've received a response for this web request

   • In the Headers (optional) section, add the header key Authorization, and the value will be the API token encoded in Base64. For more details on this, check Automation for Jira - Send web request using Jira REST API.

3. Add an Advanced branching condition (a smart values branch) with the following settings:

   • Smart value:

     {{webResponse.body.approvers.accountID}}

   • Variable name: app

4. Add another Send Web Request action with the following settings:

   • Web request URL: https://sitename/rest/api/3/user?accountId={{app}}

   • HTTP method: GET

   • Web request body: Empty

   • Mark the checkbox of the setting: Delay execution of subsequent rule actions until we've received a response for this web request

   • In the Headers (optional) section, please add the header key Authorization and the value will be the API token encoded to Base64. For more details on this, check .

5. Add the action of Send email with the following settings:

   • To:

     {{webResponse.body.emailAddress}}

   • Subject: Any subject of your choice.

   • Content: Any content of your choice.

The automation rule will look like this: