How to Remove 'Unknown' Option from 'Component' and 'Fix Versions'

Platform Notice: Cloud and Data Center - This article applies equally to both cloud and data center platforms.

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Symptoms

There is normally an Unknown option in Component and Fix Version/s fields when creating/editing an issue. You may want to remove this option from these fields, and require that a Component or Fix Version is set.

Resolution

The Unknown option can be removed by making the field mandatory.

  1. Go to Administration > Issues > Field Configurations

  2. Click Configure on the relevant configuration

    1. Click Required on the relevant field; OR

    2. Choose Autocomplete Renderer for the relevant Field

ℹ️ For more information on field configuration, please refer to our documentation on Specifying Field Behavior.

Updated on September 25, 2025
Platform
Cloud and Data Center
Apps
Jira Software Cloud
Jira Software Data Center
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