How to redirect users to SSO authentication in Jira
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
After enabling Single Sign-On in Jira, the users still have to click the Login button, instead of being redirected automatically, even when there's only one authentication method enabled.
This article explains how to configure automatic redirection.
Environment
Jira Data Center
Solution
Navigate to Administration > System > Authentication methods and make sure only the Single Sign-On is enabled
ℹ️ If SSO fails and you're locked out of Jira, enable the authentication fallback as described in Bypass SAML authentication for Jira Data Center
Now we need to block all anonymous access as described in Control anonymous user access
Navigate to
<BASE-URL>/secure/SiteDarkFeatures!default.jspaIn the Enable Dark Feature text field, add
public.access.disabled
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