How to prevent issues from being closed while the sub-tasks are still open in Jira
Platform Notice: Cloud and Data Center - This article applies equally to both cloud and data center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
Problem
As a Jira Admin, you want to prevent a parent issue from being closed unless all sub-tasks are on a specific status.
Environment
Jira Cloud and Jira Server/Data Center on any version
Solution
Log in to Jira's administration screen: Cog Icon > Issues > Workflows.
Select the workflow that you would like to add the condition and Edit.
Select the transitions that leads to the Close status and click Conditions. In the example below, the condition will be added in the All > Done transition.
On the next screen, click Add Condition and select Sub-Task Blocking Condition. Select the sub-task statuses required to allow parent issue transitions.
Publish the updated workflow.
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