How to identify which user disabled the custom field options

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Summary

Option bbb in the custom field list was disabled. As an admin, I would like to find out which user disabled the option and what time the option was disabled. 

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Solution

Search for the following message in Jira's access log under the $JIRA_INSTALL/logs directory.

1 0:0:0:0:0:0:0:1 556x481x1 jirauser [24/Jul/2020:13:16:43 -0700] "GET /secure/admin/EditCustomFieldOptions!disable.jspa?fieldConfigId=10900&atl_token=BC4D-LHJW-WWUF-BUTN_5a6109e0002a0d19bd7eae134e7_lin&selectedValue=10102 HTTP/1.1" 302 - 17 "http://localhost:8119/secure/admin/EditCustomFieldOptions!default.jspa?fieldConfigId=10900" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36" "1ohfb7"

In the above example, user jirauser accessed the EditCustomFieldOptions page and disabled the value for custom field 10900 at 13:16:43 on July 24th

Updated on March 10, 2025

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