How to identify batched notifications information in the database

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Purpose

Find the information regarding batched notifications in the database

Solution

To verify if mail batching is enabled, run the following query:

1 SELECT * FROM feature WHERE feature_name = 'mail.batching.enabled';

If there are no result returned, mail batching is not enabled.

To find the scheduled job for mail batching, run the following query:

1 SELECT id, job_id, interval_millis, first_run, next_run FROM clusteredjob WHERE job_runner_key LIKE '%batch%';

Updated on April 15, 2025

Still need help?

The Atlassian Community is here for you.