How to hide the create issue link from issues dropdown

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Please note that this is not supported by Atlassian. It is provided for reference only and please make sure to make backups before apply the resolution below. Please refer Atlassian Support Offerings for more information. 

In order to hide the Create Issue option in the drop-down menu of the JIRA application top bar, as shown in the following screenshot:

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You can perform the following steps:

  1. Login as an Administrator to your JIRA application instance

  2. Navigate to System > User Interface > Announcement Banner (Alternatively, you can click on g+g keyboard shortcut and type Announcement Banner)

  3. Add the following JavaScript to your banner, and click on Set Banner

1 2 3 4 5 6 7 8 <script> jQuery(document).ajaxComplete(function(event, xhr, options) { if(options.url.indexOf('find_link') > -1) { jQuery('#issues_new_issue_link').hide(); } }); </script>

After doing that, now the option should be removed from the drop-down menu, as the following screen-shot:

(Auto-migrated image: description temporarily unavailable)

Note: Credit to Akin Gumusel who shared this resolution with us.

Updated on April 8, 2025

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