How to hide Insight (or Assets) from the top bar menu

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Summary

Context behind this article

As mentioned in the Jira Service Management (JSM) 4.15.x release notes, the Assets app (formerly known as Insight) is bundled with JSM. This means that, whenever JSM is installed with any version from 4.15.0, the app Assets/Insight will be automatically installed as well.

As a result:

  • for JSM versions from 4.15.0 to 5.2.x, an Insight menu will appear in the top bar menu

    (Auto-migrated image: description temporarily unavailable)
  • for JSM versions from 5.3.0, an Assets menu will appear in the top bar menu

    (Auto-migrated image: description temporarily unavailable)

Purpose of this article

The purpose of this knowledge article is to describe how to hide the Assets/Insight menu from the top bar menu, in case this application is not used.

Environment

Jira Service Management (JSM) Server/Data Center on 4.15.0 or any higher version.

Solution

Solution for JSM from any version from 4.15.0 up to 5.2.x

  • Go to ⚙ > Manage Apps > Manage Apps

  • Search for "Insight" and select "All apps" in the dropdown menu

  • Scroll down to the Insight Plugin app and expand its modules

    (Auto-migrated image: description temporarily unavailable)
  • Search for rlabs_insight_topmenu in the list of modules and disable it

    (Auto-migrated image: description temporarily unavailable)

Solution for JSM on any version from 5.3.0

  • Go to ⚙ > Manage Apps > Manage Apps

  • Search for "Assets" and select "All apps" in the dropdown menu

  • Scroll down to the Assets Plugin app and expand its modules

    (Auto-migrated image: description temporarily unavailable)
  • Search for rlabs_insight_topmenu in the list of modules and disable it

    (Auto-migrated image: description temporarily unavailable)

Updated on March 14, 2025

Still need help?

The Atlassian Community is here for you.