How to Globally Disable Creation of service projects
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Use Case
To provide the ability to toggle on and off the ability to create service projects globally.
Resolution
Browse to Administration -> Add-Ons -> Manage Add-Ons;
Click in Show System Plugins;
Use the search box filtering forJira Service Management
Click on "xx of 190 modules enabled" link;
Now, look for "servicedesk-admin-create-link". Click on the disable button.
To create a new service project just enable the module, and disable it again after creation.
ℹ️ No need to restart Jira.
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