How to enable Jira Push Notifications on Jira Mobile App (Android, iOS)

Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.

Summary

On Jira mobile app under Notification section receiving a message "Your admin has disabled issue notifications for this site". This is because your Jira admin has turned OFF Push Notifications for Jira Mobile app.  

Solution

The Jira administrator needs to follow these steps to enable Push notifications: 

  1. Navigate to Jira Cloud site and click on Settings(cog icon)

  2. Click on System

  3. From General configuration, click on Edit Settings

  4. Now search for 'Push notifications (Android, iOS)' and select ON(radio button) next to it.

  5. Scroll to the bottom and click Update

Updated on March 6, 2025
Platform
Cloud only
Products
Jira Software Cloud
Jira Service Management Cloud
On this pageSummarySolution

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