How to disable the "What's new in Jira" window when users log in

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Summary

In JIRA 5, the first time a user logs in, a window appear with the message: What's new in JIRA 5. Users can disable this window, but the first time each user logs in, this message appears.

This behavior can result in a mixed content warning within JIRA running on HTTPS.

Solution

How to remove this message for every user that logs in the first time

To prevent this window message from appearing on the screen for every user that logs in the first time, a JIRA Administrator must disable the plugin to prevent the message to be shown.

For JIRA 5.0.x:

  • Administration > Plugins > System Plugins.

  • Look for JIRA What's New Plugin

  • Disable the plugin.

For JIRA 5.1.x and above:

  • Administration > Plugins > Manage System Plugins > Show System Plugins

  • Look for JIRA Welcome Plugin

  • Disable the plugin

For JIRA 6.0.x and above:

  • Cog icon > Add-ons > Manage Add-ons

  • At the filter, change "User-installed" to "System"

  • Look for JIRA Welcome Plugin

  • Disable the plugin

Updated on April 11, 2025

Still need help?

The Atlassian Community is here for you.